A Valued Partnership Built on Reliable Laser Solutions and Local After-Sales Support

Ezlaser Malaysia sincerely thanks Montigo for choosing our laser engraving solution and placing its trust in our technical expertise and after-sales support.

Montigo personalised tumbler engraving using an Ezlaser CO₂ laser machine with chuck rotary attachment and fume extractor

In 2023, Montigo purchased its first Ezlaser 4060-50W DSP CO₂ laser engraving machine for personalised engraving on tumblers and bottles.

Today, Montigo has more than 50 outlets across Malaysia and is widely recognised for making personalised tumbler engraving easily accessible to customers in shopping malls and retail locations.

We are proud to support one of Malaysia’s leading drinkware brands in providing professional, permanent and personalised engraving services.

Project Overview

Customer: Montigo
Industry: Drinkware and lifestyle retail
Initial Purchase: 2023
Machine: Ezlaser 4060-50W DSP CO₂ Laser Engraving Machine
Main Application: Personalised engraving on tumblers and bottles
Accessories: Chuck-type rotary attachment and fume extractor
Operating Environment: Retail outlets and shopping malls

Montigo’s Personalised Engraving Service

Montigo offers customers the opportunity to personalise selected tumblers and bottles with laser engraving.

Customers can add details such as:

Names
Initials
Short messages
Icons
Company logos
Special dates
Gift designs
Event or campaign artwork

Laser engraving helps transform a standard tumbler into a meaningful personalised product.

This makes personalised drinkware suitable for:

Birthday gifts
Wedding gifts
Anniversary gifts
Corporate gifts
Festive gifts
Staff appreciation
Event souvenirs
Promotional campaigns

The engraved result is permanent and more durable than stickers or printed labels.

Montigo’s Requirements

Montigo needed a laser engraving solution that could support professional personalisation services in a retail environment.

The solution needed to:

Produce clean and consistent engraving
Engrave cylindrical tumblers and bottles
Hold products securely during engraving
Reduce smoke and fine particles
Be suitable for use inside shopping malls
Support names, logos, icons and custom designs
Provide repeatable results across multiple outlets
Be easy for trained staff to operate
Receive reliable local technical support

Ezlaser recommended a complete engraving setup based on Montigo’s products and operating environment.

The Ezlaser Solution

Ezlaser 4060-50W DSP CO₂ Laser Engraving Machine

Montigo selected the Ezlaser 4060-50W DSP CO₂ laser machine for tumbler and bottle personalisation.

The machine provides a practical balance between engraving performance, operating space and ease of use.

Its DSP control system allows operators to prepare and process different customer designs, including text, names, icons and logos.

The enclosed machine design also provides a more controlled engraving environment, making it suitable for commercial and retail applications.

Key Advantages

Suitable for coated tumblers and bottles
Supports detailed text and logo engraving
Enclosed working area
Consistent engraving results
Compatible with rotary attachments
Suitable for personalised gift production
Practical for repeat customer orders

Chuck-Type Rotary Attachment

Tumblers and bottles have curved surfaces, so they cannot be engraved accurately using only a flat working table.

Montigo uses a chuck-type rotary attachment to hold and rotate the bottle during engraving.

The chuck securely grips the tumbler and helps keep it properly aligned while the laser engraves the curved surface.

Benefits of the Chuck-Type Rotary

Holds the bottle firmly
Reduces slipping and movement
Makes positioning easier
Improves engraving alignment
Supports different bottle diameters
Helps produce consistent text and logos
Makes repeated orders easier to manage

The rotary attachment is especially useful for retail personalisation because staff can secure and position each product more quickly.

Fume Extraction for Shopping Mall Engraving

Engraving coated tumblers may produce smoke, odour and fine airborne particles.

Because Montigo provides engraving services inside shopping malls, proper smoke control is important for maintaining a cleaner and more comfortable retail environment.

Montigo uses an Ezlaser fume extractor to collect and filter smoke generated during the engraving process.

The extractor draws contaminated air away from the laser machine and passes it through a filtration system.

Benefits of the Fume Extractor

Captures smoke during engraving
Filters fine airborne particles
Helps reduce unpleasant odours
Keeps the engraving area cleaner
Reduces residue around the machine
Supports indoor retail operations
Provides a better experience for staff and customers

Filter condition and replacement frequency depend on engraving volume, product coating and the amount of smoke generated.

Typical Tumbler Engraving Process

1. Confirm the Customer’s Design

Before engraving, the operator confirms the customer’s requested:

Name
Text
Font
Icon
Position
Orientation

Spelling and design details should be checked carefully before the engraving begins.

2. Prepare the Artwork

The customer’s name, logo or icon is prepared in the laser engraving software.

The artwork is resized based on the available engraving area of the selected tumbler.

3. Secure the Tumbler in the Rotary

The tumbler is installed in the chuck-type rotary attachment.

The operator checks that:

The product is held securely
The engraving surface is level
The tumbler rotates smoothly
The engraving position is correct

4. Adjust the Laser Focus

The laser head is adjusted to the correct focal distance from the tumbler surface.

Proper focusing helps achieve sharper text and cleaner engraving edges.

5. Preview the Engraving Position

The design outline is previewed before the actual engraving starts.

This helps confirm that the design is:

Straight
Centred
Correctly sized
Positioned within the intended area

6. Switch On the Fume Extractor

The fume extractor is activated before engraving begins.

This allows smoke and particles to be collected immediately during the process.

7. Start the Engraving

The operator starts the laser engraving process and monitors the machine throughout the operation.

The laser machine should never be left unattended while running.

8. Inspect and Clean the Product

After engraving, the tumbler is removed and checked for:

Correct spelling
Alignment
Readability
Engraving contrast
Surface consistency

Any remaining engraving residue is cleaned before the completed product is handed to the customer.

Benefits of In-Store Laser Personalisation

A More Meaningful Customer Experience

Customers can personalise a product with their own name, message or design, making the purchase more memorable.

Permanent Personalisation

Laser engraving creates a permanent marking by removing or changing the product’s surface coating.

Unlike stickers, the engraving does not peel off easily.

Higher Product Value

A personalised tumbler can provide greater perceived value than a standard product.

It can also create an additional service and revenue opportunity for retailers.

Suitable for Walk-In Customers

Names and simple designs can normally be prepared and engraved within a relatively short time.

This makes laser engraving suitable for shopping mall customers who want a personalised product while they shop.

Suitable for Multiple Outlets

Once the engraving process, machine settings and staff training are standardised, the service can be implemented across multiple retail locations.

Supporting a Growing Retail Engraving Operation

Montigo’s first purchase of an Ezlaser machine in 2023 marked the beginning of an important relationship between Montigo and Ezlaser Malaysia.

Since then, Montigo has continued expanding its retail presence and now operates more than 50 outlets across Malaysia.

We appreciate Montigo’s confidence in our:

Laser engraving machines
Rotary attachment solutions
Fume extraction systems
Technical knowledge
Installation and training
Troubleshooting support
Maintenance assistance
Local after-sales service

This project shows how the right laser engraving setup can support a professional personalised product service in a retail environment.

Our Appreciation to Montigo

Ezlaser Malaysia sincerely thanks Montigo for choosing our laser engraving solutions.

We are grateful for the opportunity to support an established Malaysian brand that values product quality, customer experience and personalised service.

Montigo’s trust in our machines and after-sales support is an important encouragement to the Ezlaser team.

We remain committed to providing dependable technical assistance, maintenance support and practical engraving solutions whenever required.

We are honoured to be part of Montigo’s personalised engraving journey and look forward to supporting its future laser engraving needs.

Ezlaser Malaysia After-Sales Support

At Ezlaser, our responsibility does not end after a machine is delivered.

We support customers with:

✅ Machine selection and consultation
✅ Professional installation
✅ Hands-on operator training
✅ Chuck rotary setup
✅ Fume extraction solutions
✅ Engraving parameter guidance
✅ Application and workflow support
✅ Machine maintenance
✅ Technical troubleshooting
✅ Spare parts and after-sales service

Our goal is to help every customer operate their laser machine confidently and build a reliable engraving process.

Planning to Offer Tumbler or Bottle Engraving?

Laser engraving is suitable for:

Tumbler brands
Gift shops
Lifestyle retailers
Printing businesses
Corporate gift suppliers
Event companies
Personalisation studios
Shopping mall kiosks
Online gift businesses

Ezlaser can recommend a suitable laser machine, rotary attachment and fume extraction solution based on your products, operating environment and engraving volume.

Contact Ezlaser Malaysia for machine recommendations, demonstrations, quotations, installation and training.

🌐 Website: https://ezlaser.my
For enquiries about Montigo’s laser engraving setup, contact:
Mr Eddie Siow — Person in Charge
WhatsApp: +60 19-741 8268

Ezlaser Malaysia — Laser Made Easy.